mandala77 Casino & Sportsbook Data Care

This page describes what we collect when you use mandala77 and how we keep that data protected. We take your privacy seriously, whether you access our platform to check Liga 1 scores, deposit through DANA or e-wallet, play Aviator, or join a live blackjack table. Our commitments are straightforward: we collect only what we need to run the service, we use your data only for the purposes we describe, and we keep it secure.

When you create a mandala77 account, you share information with us—your name, email, payment details, identification documents for KYC verification. We explain below exactly what happens with each piece of data, who accesses it, and what rights you hold over it. Our platform operates in jurisdictions where local law permits our services.

We store your account history on encrypted servers and process transactions through payment partners like mobile banking, local payment, online payment, and Indonesian banks (e-wallet, mobile banking, local payment, online payment). This policy sets out our responsibilities to you and your rights as a mandala77 user.

What We Collect and Why

We collect your email address when you register on mandala77, because we need it to send account notifications, password-reset links, and updates about your account status. We collect your name and date of birth for regulatory compliance and KYC verification—Indonesian law requires us to verify who you are before we process deposits or withdrawals.

We collect payment information when you deposit. If you use DANA, e-wallet, mobile banking, local payment, online payment, or a bank transfer, we record the payment method, amount, date, and transaction reference. We do not store your full payment card details; that data is handled by our payment processors under separate security agreements.

We collect your KYC documents (national ID, passport, selfie) and store them encrypted. Regulation requires us to verify your identity and address before processing withdrawals. We retain these documents for the duration of your account and for up to five years after closure, should regulators request them.

How We Use Your Data

We use your email to authenticate you, reset your password, and notify you of account activity—logins from new devices, deposit confirmations, withdrawal status. We use your name and ID to run KYC checks, comply with sanctions lists, and fulfill tax reporting where required. We use your betting history to calculate your account balance, pay out winnings, and detect unusual patterns that might indicate fraud.

We share your data with payment processors only to the extent they need to process your transaction. We share limited data with our fraud-detection vendor to screen for high-risk accounts. We do not sell your personal data to third parties. We do not use your data for marketing unless you opt in. We do not share your betting history with other gambling platforms.

Cookies and Tracking

Our mandala77 platform uses session cookies to keep you logged in and preference cookies to remember your language and interface settings. These cookies expire after 24 hours of inactivity. We use analytics cookies to count page visits and understand which games are popular, but we do not track individual user behavior across external sites. You can disable cookies in your browser, though some features may not work properly.

Data Security

We encrypt all data in transit using TLS 1.2+. Your password is hashed on our servers—we never store it in plain text. We require two-factor authentication (SMS or authenticator app) for withdrawals, and we review all withdrawals manually to catch suspicious requests before they leave our system. Our servers are located outside Indonesia, but we comply with Indonesian Personal Data Protection Law and treat your data with equivalent care.

Your Rights on mandala77

You have the right to request a copy of all personal data we hold about you. You can ask us to delete your data (subject to legal retention obligations), correct inaccurate information, or export your data in a portable format. To exercise these rights, contact our support team with a clear request and proof of identity. We will respond within 14 days.

You can close your mandala77 account at any time by contacting support. We will flag it as closed and cease active processing of your data, though we retain transaction records and documents for compliance. You have the right to opt out of marketing emails by clicking "unsubscribe" in any message.

Contact and Updates

Questions about this policy or your data? Email our support team during business hours. We may update this policy to reflect new regulations or platform changes. We will notify you of material changes by email or by posting a notice on our site. Your continued use of mandala77 after a change constitutes acceptance of the new policy.

Last updated: 2025. This privacy policy applies to mandala77.app and all mandala77 services available where local law permits.